Frequently Asked Questions

What is the purpose of a municipal utility district (MUD)?

MUD’s are responsible for provide water, sewage, and drainage services.

Why are my property taxes increasing?

NWHCMUD #24 does not set property tax rates. Please contact the Harris County Appraisal District (HCAD) at (713) 957-7800 for any questions regarding your property taxes.

I have a question about trash pickup, who do I contact?

Please contact your waste service provider or CIA Services, property managers for Ashcreek at 713-981-9000.

Where can I find information on the smart meter program?

Please contact Precision Utility at 281-456-9825 for questions about your smart meters or water bill.

My streetlight is not on, who should that be reported to?

Please call CenterPoint Energy, 713-207-2222, to report streetlight outages.

Upcoming Meetings

Public Comment Form

Monday, October 7, 2024 at 9:30 AM

Executive Committee Agenda (PDF)

Consultants’ Reports

Tuesday, October 8, 2024 at 6:00 PM

Notice of Public Hearing on Tax Rate (PDF)

Agenda (PDF)

Consultants’ Reports

Meeting Location:
District Administration Building
14448 Hollister St., Houston, TX 77066

Quick Links

Setup New Water Service
Pay Your Water Bill
Water Billing Questions
Cancel Water Service

Our Mission

To manage and provide efficient, safe and reliable water and wastewater utility services to our residents and community while being compliant with local, state (TCEQ) and federal (EPA) requirements. Thus, being cost effective in the use of the District’s resources.

Frequently Asked Questions